Legal notice

Business: Shohei Yokoyama

Location: 2-41-7-231 Shinsakae, Naka-ku, Nagoya-shi, Aichi 460-0007

Phone number: +81-70-3342-1511

E-mail address: urbangrow965@gmail.com

Selling price: Amount displayed on the product page (tax included)

Other charges other than the product price:
Shipping fee: Japan 480 yen (incl. tax)
Outside of Japan Please see the checkout page

Method and time of payment:

Credit Card: At the time of billing by your credit card company

Google Pay/Apple Pay/PayPal: At the time of billing by the credit card company registered in your account

Payday: Payment via convenience store or bank transfer will be deducted by the 10th of the month, or by the 12th of the month in the case of direct debit.

Product delivery time: 2~4 weeks after order placement

Product delivery method: Delivery to your home

Returns, defective products, and cancellations:

If you receive a defective product or an item that is clearly different from what you ordered, we will return the item(s) for a refund.
*Please contact us within 5 days of receiving the merchandise.

Please note that refunds or exchanges are not possible in the following cases
Returns due to the customer's own reasons (e.g., the product is different from the image)
・When more than 6 days have passed since the product arrived
・Products that have been used, altered, washed, or cleaned
・Products that have smells, stains, or scratches caused by the customer

If you wish to receive a refund, please attach a photo of the defective part and send it to the following e-mail address. Please attach a photo of the defective part and contact us at the email address below.
Please include your name, order date and time, and the name of the product in the body of the message.
Please note that you will be responsible for any packing charges for returned items.

Contact: urbangrow965@gmail.com

Return period: 5 days